Support hub

Start with the support hub

Quick support actions

Quick support actions

Start with the most common support entry points.

Installation

Installation

Review install and verification steps first.

Troubleshooting

Troubleshooting

Start with common fixes and checks.

FAQ

FAQ

Check whether the answer already exists.

FAQ
Contact

Contact

Email us when you need help.

Product-specific support

Product-specific support

Choose the relevant support path for each product.

LumiCore AI Studio Preview / brief

LumiCore AI Studio

Preview updates and product feedback should go here first.

DeskRemote Preview / brief

DeskRemote

The product direction and safety boundary are public; formal download is not open yet.

Known limitations

Known limitations

Support is document-first and email-first; there is no live chat or ticketing backend yet.

  • ClawDesk has the most complete support surface.
  • LumiCore AI Studio is still a preview and may change quickly.
  • DeskRemote currently publishes direction and boundaries only.
  • For faster help, include version, route path, and screenshots in your email.

Support scope

  • ClawDesk free release
  • Source and checksum verification
  • Download and installation help
  • Security and privacy questions

Contact channels

Contact channels

Contact us

Support email

AlisonTechStudio@naviaworks.net

Best for downloads, account, and product questions

Security reports

/en/security

Best for security issues and concerns

FAQ

/en/faq

Check for existing answers first

Next step

Contact us

Downloads, installation, verification, troubleshooting, and contact all live here.

Last updated: 2026-06-05